Tsebo’s AI Transformation Earns Global Recognition for Workforce Innovation

Johannesburg, 25 February 2025 – Tsebo Solutions Group, a leading provider of integrated workplace management solutions in Africa, is pleased to announce that we came out on top in the Case-Based Recognition category: “Empower through AI,” a global award by the Top Employers Institute. This recognition underscores our commitment to leveraging artificial intelligence to empower our people and enhance careers while maintaining a balanced, human-centric approach to digital transformation.

Our submission was carefully evaluated by an expert panel of HR auditors from the Top Employers Institute and recognised as one of the most innovative contributions to the Certification Celebration 2025 Recognition Programme. This honour reflects our ongoing efforts to integrate cutting-edge technology with practical, people-first solutions, reinforcing our role as a thoughtful leader in shaping the future of work.

“For us, AI works best when it supports and extends what people can do,” says Dr Chris Jardine, CEO of Tsebo Solutions Group. “At Tsebo, we’re focused on developing AI solutions that handle routine tasks efficiently, giving our teams the freedom to focus on more complex items that require a bit of insight and sound judgment.”

Across its operations, Tsebo is already seeing measurable improvements driven by AI.

  • HR: Speeding up a range of HR activities from recruitment to helping with career pathing and succession planning.
  • Sales: Supporting our teams to create better solutions for our clients and sharpening customer insights through predictive analytics for better engagement.
  • Marketing: Powering more personalised campaigns using real-time data analysis.
  • Operations: Providing quick support through the hustle and bustle of the daily grind and using sentiment analysis to strengthen client interactions.
  • Legal and Compliance: Leveraging AI to conduct multi-jurisdictional research, help generate policies, summarise and interrogate documents and assist with preparing first drafts.
  • Finance: Harnessing AI native to our systems to generate actionable insights, automate processes, and enhance decision-making for smarter financial management.

AI is creating a more connected and informed workforce, with employees actively participating in AI Communities of Practice to exchange insights and refine AI-driven strategies.

The World Economic Forum’s Future of Jobs Report 2025 underscores AI’s growing role, with 86% of employers anticipating its transformative impact on business by 2030. However, a shortage of AI-related skills remains an obstacle for many organisations. Tsebo is tackling this challenge head-on, investing in on-the-job AI education, leadership alignment, and workforce upskilling to ensure employees are future-ready.

Tsebo’s approach to AI prioritises transparency to ensure responsible implementation, embedding ethics, governance, and regulatory compliance.

“AI adoption isn’t just about using new technology; it’s about using it wisely and remaining cognisant of our macro context that calls for balancing efficiency with opportunities for all,” says Jardine.

Recognition for this accolade reinforces Tsebo’s leadership in AI-powered workforce transformation. By embedding AI into its operations, Tsebo is equipping businesses with the tools to navigate complexity, improve decision-making, and remain adaptable in an evolving market.

Editorial contacts:

Craig Atherfold On behalf of Tsebo Solutions Group E: craig.a@corporateimage.co.za M: 083 718 2003  Leandi Ferreira Group Marketing Manager
E: lferreira@tsebo.com M:  +27 (0)66 487 3846